Shipping/ Return Policies

Shipping/ Return Policies

PROCESSING TIME: All orders are processed within 5-7 business days then ship via USPS. You will receive email notification when your order has been processed and on it's way.

SHIPPING INFO: Orders are shipped via USPS Priority Mail

RETURNS/EXCHANGES: Because of the nature of the items, all sales are final. NO EXCEPTIONS.

If you should need to report a broken or damaged item please email with defective photos and within 3 days of receiving. Broken or damaged items will not be replaced without proof of photo.

W CANDLE COMPANY IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. If you suspect your package has been lost, stolen, or delivered to the wrong address you will need to contact your local post office as we do not have any control over postal service.

**Should you have any questions, please do not hesitate to reach out. All questions and requests can be sent to Thank You!